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Request a refund for IOS apps

Request a refund for apps or content that you bought from Apple

Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.

How to request a refund

  1. Go to reportaproblem.apple.com.
  2. Sign in with your Apple ID and password.
  3. If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.

See how to refund from google playstore app

If you can’t request a refund on reportaproblem.apple.com

If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.

If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.



Get more information about refunds

See how long refunds take.




For more information about refund requests or for other refunds that you can’t request on reportaproblem.apple.com, contact Apple Support.


Problem with a subscription?

See or cancel your subscriptions

Manage your subscription to Apple Music, Apple News+, Apple Arcade, Apple TV+, Apple TV channels, or subscriptions that you signed up for inside an app.

About canceling a subscription

  • Most subscriptions automatically renew unless you cancel them.
  • If you cancel, you can keep using the subscription until the next billing date.
  • If you cancel during a trial period, you might lose access to content immediately.

If you signed up for a free or discounted trial subscription and you don’t want to renew it, cancel it at least 24 hours before the trial ends.

Canceling subscriptions is slightly different in IsraelSouth Africa, and Turkey. Learn about special circumstances for these countries and regions.



How to see or cancel subscriptions on your iPhone, iPad, or iPod touch

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions. (If you don’t see “Subscriptions,” tap “iTunes & App Store” instead. Then tap your Apple ID, tap View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.)
    iPhone showing where you can find subscriptions in Settings.
  4. Tap the subscription that you want to manage. Don’t see the subscription that you’re looking for?
  5. Tap Cancel Subscription. If you don’t see Cancel Subscription, the subscription is already canceled and won’t renew.




See or cancel subscriptions on your Mac

  1. Open the App Store app.
  2. Click the sign-in button  or your name at the bottom of the sidebar.
  3. Click  View Information at the top of the window. You might be asked to sign in.
  4. On the page that appears, scroll until you see Subscriptions, then click Manage.
    Mac showing the Account Information page that appears after you click View Information.
  5. Click Edit next to the subscription that you want. Don’t see the subscription that you’re looking for?
  6. Click Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won’t renew.

See or cancel subscriptions on your Apple Watch

  1. On your Apple Watch, open the App Store.
  2. Scroll to Account and tap it.
  3. Tap Subscriptions.
  4. Tap the subscription that you want. Don’t see the subscription that you’re looking for?
  5. Tap Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won’t renew.

See or cancel subscriptions on Apple TV

On Apple TV, you can edit subscriptions only for tvOS apps that are installed on that Apple TV. For Apple TV (3rd generation or earlier), use an iOS or iPadOS device or computer to manage your subscriptions.

  1. Open Settings.
  2. Select Users & Accounts, then select your account.
  3. Select Subscriptions.
  4. Choose the subscription that you want to manage, then select Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won’t renew.

If you don’t have an Apple device

If you don’t see the subscription that you’re looking for

If you tried to see or cancel a subscription and you can’t find the subscription that you’re looking for, check the following things. Or contact Apple Support.

Is the subscription billed through another company?

On your bank statement, find the charge for the subscription. If it does not say iTunes, Apple, or something similar, the subscription might not be billed through Apple.

Get help with subscriptions that aren’t billed through Apple.

Did a family member sign up for the subscription?

A Family Sharing organizer can’t manage subscriptions for other family members. Ask your family members to change or cancel their subscriptions from their own devices or when they’re signed in with their own Apple ID. You can also use Ask to Buy to control what kids buy.

Turn on Ask to Buy.

Did you subscribe with a different Apple ID?

To see subscriptions for a different Apple ID, sign in with that Apple ID, then follow the steps in this article.

Forgot your Apple ID?

Do you need to manage iCloud storage or AppleCare plans?

If you or a family member bought an item by accident

If you or a family member bought an item by mistake, set up Screen Time to prevent unintentional purchases in the future. You can require a password for purchases, prevent some types of purchases, or disable purchasing completely. Set up Screen Time.

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